I am hoping you will be happy with your purchase(s) from Vip Mummy.  If you wish to return any item(s), refunds can only be made as long as they are returned in their original state, that they have not been used and that they arrive back in their original condition.

Returned items should be received by myself within 14 working days. Refunds will be processed asap and in any case, within 14 days.

Postage costs of returning any items back to me will not be refunded.

If you would like to change delivery address, or cancel an order, then please click on  'contact' and we can arrange to change or cancel. 

In the unlikely event that the item is found to be faulty, please click on 'contact' and I can arrange either a refund or an exchange.

If a refund is payable to you, I will transfer the money using the same method originally used to pay for your purchase. If I cannot refund via the original payment, then a cheque will be raised to the address on the order.


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    CV35 7AG

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